/* Help desk: private conversations, shared across the three portals. */
.sp-page{max-width:1280px;margin:auto;padding:60px 28px 90px;color:#203d33}.sp-page-dashboard{padding:0;max-width:none}.sp-heading{display:flex;align-items:center;justify-content:space-between;gap:28px;margin:12px 0 32px}.sp-heading h1{font:500 clamp(32px,3.5vw,49px) var(--heading,Georgia,serif);line-height:1.1;margin:14px 0;color:#183e34;overflow-wrap:anywhere}.sp-heading p{max-width:720px;color:#66756a;font-size:13px;line-height:1.8;margin:0}.sp-heading .button{flex-shrink:0}.sp-contact-grid{display:grid;grid-template-columns:minmax(0,1.7fr) minmax(240px,.8fr);gap:32px}.sp-card{padding:30px;background:#fff;border:1px solid #dde5d8;border-radius:16px;min-width:0}.sp-card h2,.sp-aside h2{font:500 30px/1.15 var(--heading,Georgia,serif);color:#1c4234;margin:0 0 12px}.sp-card p,.sp-aside p{font-size:12px;line-height:1.8;color:#66756a}.sp-card-heading{display:flex;gap:20px;align-items:center;padding-bottom:22px;margin-bottom:24px;border-bottom:1px solid #e5e8df}.sp-card-heading p{margin:0}.sp-icon{display:grid;place-items:center;flex-shrink:0;width:48px;height:48px;background:#eff3e8;color:#9b7d45;border-radius:50%;font-size:25px}.sp-form{display:grid;gap:19px}.sp-form label{display:grid;align-content:start;gap:8px;font-size:12px;font-weight:600;color:#294738}.sp-form input,.sp-form select,.sp-form textarea{width:100%;min-width:0;background:#fff;border:1px solid #d1dccc;border-radius:8px;padding:13px;font:13px/1.5 var(--body,Arial,sans-serif);color:#243e34}.sp-form textarea{resize:vertical;min-height:120px}.sp-form input:focus,.sp-form select:focus,.sp-form textarea:focus{outline:2px solid #a98a50;outline-offset:2px}.sp-form small{font-size:10px;line-height:1.8;color:#687568;font-weight:400}.sp-two{display:grid;grid-template-columns:1fr 1fr;gap:18px;align-items:start}.sp-upload{padding:17px;border:1px dashed #bac9b3;border-radius:10px;background:#f8faf4}.sp-upload>span{font-size:10px;color:#6e7a6a;font-weight:400}.sp-upload input{padding:8px;background:#fff;font-size:11px}.sp-privacy{margin:0!important;font-size:10px!important}.sp-form>.button{justify-self:start}.sp-identity{padding:14px 18px;background:#eef3e8;border-radius:9px;font-size:12px}.sp-identity small{display:block;margin-top:5px}.sp-honeypot{position:absolute!important;width:1px!important;height:1px!important;overflow:hidden!important;clip-path:inset(50%);pointer-events:none}.sp-aside{padding:32px;background:#eaeedf;border-radius:16px;align-self:start}.sp-aside ol{list-style:none;counter-reset:steps;padding:0;margin:26px 0}.sp-aside li{counter-increment:steps;position:relative;padding:0 0 25px 36px;font-size:12px}.sp-aside li:before{content:counter(steps,decimal-leading-zero);position:absolute;left:0;top:0;color:#8c7747;font-size:13px}.sp-aside li strong{display:block;margin-bottom:7px}.sp-aside li span{font-size:11px;line-height:1.8;color:#61725b}.sp-recover{padding-top:20px;border-top:1px solid #cbd5c3}.sp-recover summary{cursor:pointer;font-size:12px;font-weight:600;line-height:1.8}.sp-stats{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:15px;margin-bottom:24px}.sp-stats a{padding:22px;background:#fff;border:1px solid #dce5d7;border-radius:12px;text-decoration:none}.sp-stats small{font-size:11px;color:#677360}.sp-stats strong{display:block;font-size:32px;margin-top:12px;color:#1d4434}.sp-filters{display:flex;gap:8px;flex-wrap:wrap;margin-bottom:22px}.sp-filters a{padding:10px 16px;border-radius:30px;border:1px solid #d6dfce;color:#586c50;font-size:11px;text-decoration:none}.sp-filters a[aria-current=page]{background:#234c3c;color:#fff;border-color:#234c3c}.sp-ticket-list{background:#fff;border:1px solid #dce5d7;border-radius:14px;overflow:hidden}.sp-ticket-row{display:flex;align-items:center;justify-content:space-between;gap:25px;padding:23px 26px;border-bottom:1px solid #e8ece1;text-decoration:none;color:inherit}.sp-ticket-row:last-child{border:0}.sp-ticket-row:hover{background:#f8faf4}.sp-ticket-row h2{font:600 16px/1.5 var(--body,Arial,sans-serif);margin:7px 0;overflow-wrap:anywhere}.sp-ticket-row small,.sp-ticket-row p{font-size:10px;color:#67785d;margin:0}.sp-ticket-row>div:last-child{display:flex;align-items:center;gap:20px;flex-shrink:0}.sp-status{display:inline-block;white-space:nowrap;font-size:10px;font-weight:600;line-height:1.6;border:1px solid #dedfcb;border-radius:30px;padding:8px 13px;background:#f0eedf;color:#6b5a2d}.sp-status-in_progress{background:#e4eee9;color:#27553e}.sp-status-waiting_user{background:#e7edf3;color:#335c7a}.sp-status-resolved{background:#e7f0df;color:#3d642f}.sp-empty{padding:65px 25px;text-align:center}.sp-empty>span{font-size:34px;color:#a48b54}.sp-empty h2{font:30px var(--heading,Georgia,serif);margin:20px 0}.sp-empty p{font-size:12px;color:#64715e}.sp-pagination{display:flex;flex-wrap:wrap;gap:18px;justify-content:space-between;font-size:11px;margin:24px 0;color:#5f7055}.sp-back{display:inline-block;margin:0 0 18px;font-size:12px;color:#436445}.sp-thread-grid{display:grid;grid-template-columns:minmax(0,1.8fr) minmax(230px,.8fr);gap:24px}.sp-conversation{display:grid;gap:20px}.sp-message{padding:23px 26px;background:#fff;border:1px solid #dce5d5;border-radius:15px;min-width:0}.sp-message-staff{background:#edf3e6;border-left:4px solid #4c7050}.sp-message-system{background:#f1eee4;border-style:dashed}.sp-message header{display:flex;justify-content:space-between;gap:20px;align-items:baseline}.sp-message header strong{font-size:12px;color:#2c5038;overflow-wrap:anywhere}.sp-message time{font-size:10px;color:#687560;white-space:nowrap}.sp-message>p{font:13px/1.9 var(--body,Arial,sans-serif);white-space:normal;overflow-wrap:anywhere;margin:20px 0 0;color:#344b3d}.sp-print{display:block;width:fit-content;max-width:100%;margin-top:20px;text-decoration:none}.sp-print img{display:block;max-width:100%;max-height:260px;border-radius:8px;object-fit:contain;border:1px solid #d4dfcb;background:#f6f6ed}.sp-print span{display:block;font-size:10px;color:#496b45;margin-top:8px}.sp-thread-aside{align-self:start;position:sticky;top:110px}.sp-thread-aside h2{font-size:26px;margin:18px 0}.sp-thread-aside dl{margin:25px 0}.sp-thread-aside dt{font-size:10px;color:#74816b;margin-top:16px}.sp-thread-aside dd{font-size:12px;margin:7px 0;overflow-wrap:anywhere}.sp-thread-aside .button{width:100%}.sp-reply{margin-top:22px}.sp-actions{display:flex;gap:12px;align-items:center;flex-wrap:wrap}.sp-access{max-width:650px}.sp-access h1{font:40px/1.1 var(--heading,Georgia,serif);margin:20px 0}.sp-access a{font-size:12px}.sp-access form{margin:25px 0}.sp-launcher{position:fixed;bottom:22px;right:24px;z-index:60;display:flex;gap:10px;align-items:center;border:1px solid #e2d3ae;background:#173f35;color:#fff;padding:14px 20px;border-radius:40px;box-shadow:0 7px 30px #102b332a;font:600 12px var(--body,Arial,sans-serif);cursor:pointer}.sp-launcher svg{width:21px;height:21px}.sp-widget{position:fixed;inset:auto 24px 24px auto;margin:0;width:min(550px,calc(100vw - 32px));max-height:calc(100dvh - 48px);border:1px solid #d9e2cf;border-radius:18px;padding:0;background:#fff;color:#263e32;box-shadow:0 22px 80px #071e3555;overflow:auto}.sp-widget::backdrop{background:#0e291d50;backdrop-filter:blur(3px)}.sp-widget>header{position:sticky;top:0;z-index:1;background:#eef2e6;border-bottom:1px solid #dce2d0;display:flex;align-items:center;justify-content:space-between;gap:20px;padding:22px 26px}.sp-widget h2{font:30px var(--heading,Georgia,serif);margin:8px 0 0;color:#163e34}.sp-widget>header button{width:34px;height:34px;border-radius:50%;border:1px solid #cad5c2;background:#fff;font-size:25px;color:#28513c;cursor:pointer;flex-shrink:0}.sp-widget-body{padding:26px}.sp-widget-body>p{font:13px/1.8 var(--body,Arial,sans-serif);color:#5f715c;margin:0 0 16px}.sp-widget-note{font-size:10px!important}.sp-widget [data-support-compose-form]{margin-top:28px}.sp-widget .sp-two{grid-template-columns:1fr}.sp-widget .button{font-size:11px;padding:13px 16px;white-space:normal}.sp-widget [hidden]{display:none!important}
@media(max-width:850px){.sp-contact-grid,.sp-thread-grid{grid-template-columns:1fr}.sp-thread-aside{position:static}.sp-heading{align-items:flex-start;flex-direction:column}.sp-page{padding:35px 18px 85px}.sp-page-dashboard{padding:0}.sp-stats{grid-template-columns:repeat(2,minmax(0,1fr))}}@media(max-width:540px){.sp-two{grid-template-columns:1fr}.sp-card{padding:22px 18px}.sp-heading h1{font-size:34px}.sp-card-heading{gap:12px}.sp-card-heading h2{font-size:26px}.sp-aside{padding:24px}.sp-message{padding:20px 18px}.sp-message header{flex-direction:column;gap:6px}.sp-ticket-row{display:block;padding:20px}.sp-ticket-row>div:last-child{margin-top:15px;justify-content:space-between}.sp-launcher{bottom:14px;right:14px;padding:12px 15px;font-size:11px}.sp-widget{right:16px;bottom:16px;max-height:calc(100dvh - 32px)}.sp-widget>header{padding:18px}.sp-widget-body{padding:20px}.sp-form>.button,.sp-actions>.button{width:100%}}